Custom Personalized Picture Socks – Horse

• The higher the clarity of the photo, the better. You can upload the files as large as 64 MB, so the better the picture the better the final product will turn out.
• If your picture is blurry - it will affect the quality of the final product, so please do your best to provide a great photo.
• Please make sure the picture has FULL face with ears and forehead 🙂 included! Here is an example of what I mean - great photo but unfortunately not the whole face is in the picture 
• Funny, interesting shots make for a great design. We try to include all the relevant details. You can also put in the notes your preference and comments. Also - please try to make sure the pet has both ears on the picture
• Please don't crop or edit your picture, leave it in ORIGINAL format for best outcome. Just Upload it and leave the rest to us! 😃
• If this does not answer your question, please click HERE to send us a message.

• You can upload up to 2 photos. If you would like us to include multiple faces in the design, we can place up to 3 individual faces or create a group shot if the photo has more than 3 faces.
• Please don't crop or edit your picture, leave it in ORIGINAL format for best outcome. Just Upload it and leave the rest to us! 😃

*** If you chose to upload 2 separate photos and do not check "Multiple faces" option, we will know to choose the best picture. If this does not answer your question, please click HERE to send us a message.

Absolutely! Don't worry if your photo is uploaded horizontally, we will edit, rotate and crop the image. It's best if you upload the original picture and not cropped out version, so we can make sure it looks good on the finished product. If this does not answer your question, please click HERE to send us a message.

Our socks are 1 size fits most. This makes it simple to give someone as a gift as they comfortably stretch from Women's size 7 to Men's size 10.5 If this does not answer your question, please click HERE to send us a message.

Unfortunately, we can’t provide a proof of your order because our designers have to personally set up your image and crop out the face. Rest assured, if there are any issues, we’ll send you an email requesting a new image! Please, keep the photos family friendly! If this does not answer your question, please click HERE to send us a message.

• • Production times for socks are about 3 business days to design and print. Please note  - if you are getting socks with other items like boxers, blankets or tote bags that take 9-12 days to produce, we will ship them together once all items are completed. If you would like items to be shipped separately, please place separate orders in those cases.
  • During the holidays our production times may vary.
  • Once produced, shipping for continental US orders will take 4-8 business days and 12-15 business days for International orders but may vary depending on the destination. (Please note that deliveries to Canada are delayed due to labor disputes).
  • You can also see the status and shipping info of your order through Track Your Order link.
  *** NOTE: Upon placing an order, you will receive an email confirmation - please check your Shipping Address carefully. If you need to correct an address  - we can do this within first 24 hours, so please communicate to us any changes right away! You can request the change of address by either replying to the order confirmation, sending us a message or through the chat. If the order is already shipped to the wrong address, and you would like us to resend the order - we charge 75% from the original order amount to cover material, labor and shipping cost. If this does not answer your question, please click HERE to send us a message.

Due to our fast turnaround time any Changes or cancellations to orders will be accepted until 24 hours (1 day) after an order is placed, but please try to do it right away because your order will most likely be designed within 24 hours. *** NOTE: Upon placing an order, you will receive an e-mail confirmation - please check your Shipping Address carefully. If you need to correct an address  - we can do this within first 24 hours, so please communicate to us any changes right away! If the order is already shipped to the wrong address, please understand that we can not re-send it free of charge. You can request the change of address by either replying to the order confirmation, sending us a message or through the chat. Since we create one-of-a-kind, custom products made just for you, we are only able to cancel orders and provide full refunds within 24 hours of ordering. After that point, your order will likely be in production. To cancel an order, please send us a message HERE as soon as possible with your order number.